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Position title:        Assistive Technology Specialist
Status:                Full-time/Exempt
Reports to:          IT Director
Direct reports:     None
Department:        Information Technology

The Assistive Technology Specialist is an integral part of the IT and Professional Services teams and provides computer training and instruction to clients who have a vision loss or a combined hearing/vision loss. This position also coordinates braille production services, provides braille training, and provides IT help desk functions to other Center employees.

Position Requirements

Knowledge & Education

Bachelor’s degree in Computer Science, Rehabilitation Teaching of Adult Visually Impaired, Adult Continuing Education, or similar
Strong knowledge and ability to provide instruction to visually impaired clients in the use of computer hardware and software programs
Experience with JAWS, Window-Eyes, NVDA, ZoomText, MAGic, Kurzweil 1000, and OpenBook
Grade I and/or II Braille
Knowledge of ASL a plus


Case management and evaluation process experience
Proficient in assistive technology software and devices
Takes initiative and works well both independently and in a team environment.
Strong organization, planning, and problem solving skills
Maintains confidentiality
Excellent written and verbal communicator
Proficient in Microsoft Office (Excel, Outlook, Word, PowerPoint), database management systems, and HTML

Essential Job Functions

Provide assessments, training, technical assistance, and other services to clients with vision loss and/or hearing loss.

Assess clients’ computer and technology skills to determine vocational objectives
Develop curriculum to create an individualized plan for each client
Counsel clients to select vocations consistent with their abilities
Provide technology and computer training to clients who have a vision loss and/or hearing loss
Demonstrate and instruct on use of low vision aids and equipment
Provide braille training
Coordinate clients’ needs with other Center programs and services, and refer to community services as necessary
Prepare and maintain monthly reports in a timely manner; attend and participate in monthly meetings to discuss clients’ progress

Utilize technical knowledge to support Center staff and departments
Provide IT help desk support to Center employees
Work with IT Director to troubleshoot system issues and assist with any upgrades, installations, or maintenance
Work with Marketing Department to update Center website
Coordinate braille production projects
Develop and provide multi-media presentations for Center staff, the general public, and professional groups

Ensure compliance with program-related CARF accreditation standards
Annually review program-related CARF standards
Work with other employees to update Center plans and manuals; make suggestions for process improvement

Internal and external interactions
Actively communicate with other employees and participate in committees to accomplish individual, team, and strategic objectives
Develop and maintain key contacts with clients, general public, service providers, employers, partner organizations, and the educational community
This position description in no way states or implies that the above are the only duties to be performed by this employee. This position description is not meant to be an exhaustive list of job duties. Essential elements and functions may change when necessary.

The Center for Sight & Hearing conducts reasonable background checks for all positions.

The Center for Sight & Hearing provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.