Communication Services

Relaying Information Your Way

Did You Know…?
Individuals communicate using various methods or devices. Some may rely on sign language interpreters or assistive listening devices. Others may rely on braille or captioned message.

Communication Services are provided on site or remotely in various situations; one-on-one, small and/or large groups. Different environments include medical, employment, financial, business, entertainment, legal, educational, law enforcement, social services, conferences, and others.

Sign language interpreting is available 24 hours a day, 7 days a week.

Communication Options

Sign Language Interpreting
Sign Language Interpreters facilitate communication between spoken and/or written English and visual sign language.

Emergency Sign Language Interpreting

The Center for Sight & Hearing provides the community with 24 hours/7 days emergency sign language interpreting access for:

  • Medical
  • Mental Health
  • Law Enforcement

To contact an on-call emergency sign language interpreter, please call (815) 507-2030.  Additional charges apply for emergency services.

Captioning is the simultaneous process in which spoken English becomes text. This service benefits individuals who understand written English and do not use sign language to communicate.

Sign Language Classes
Basic sign language classes are offered to the community.

Video Remote (VR)
VR is use of the internet to access the above Communication Services.

Braille Transcription
Braille transcription service reproduces text into braille for individuals who read braille.

We Are Your Resource

Successful communication requires participation and teamwork by all involved. Simple environmental changes such as lighting and positioning of participants make a difference in the success of the communication. Our team also takes pride in being prepared. In order to assist with this preparation, we request information such as topic, specific terminology, and acronyms that may be used in the conversation. Technology is required in some situations. We can provide a demonstration to ease your concerns.

Center for Sight & Hearing Sign Language Interpreters are registered and licensed by the States of Illinois and Wisconsin.

Educational Interpreter Performance Assessment (EIPA)

The EIPA is a tool that evaluates the voice-to-sign and sign-to voice skills of interpreters who work in the elementary through secondary classroom using videotape stimulus materials and a procedure that includes a comprehensive rating system. More information concerning EIPA can be found at

The Center for Sight & Hearing is a test site for EIPA and has one Local Test Administrator (LTA) – Ann Gronlund. To schedule call or email at (815)332-6800 or This email address is being protected from spambots. You need JavaScript enabled to view it..